Frequently Asked Questions
Discover everything you need to know about shopping with A BATHING APE®.
How long does shipping take for orders within the US?
Standard shipping typically takes 3-7 business days. Please note that high-demand release periods may result in longer processing times.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain exclusive collaborations and 'Final Sale' items are non-returnable.
How can I ensure I am purchasing authentic BAPE® products?
Us.bape.com is the official online store for A BATHING APE® in the United States. All products sold here are 100% authentic and come directly from our manufacturing facilities.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, orders are processed immediately. Once an order is confirmed, we are unable to make modifications or cancellations. Please review your cart carefully before checking out.
How do BAPE® sizes run compared to other brands?
BAPE® products generally follow Japanese sizing, which can run smaller than standard US sizing. We recommend checking the specific size chart on each product page or sizing up if you prefer a looser fit.